My name is Sarah Wood and I am a client of ICG Homes. My husband and I worked with Emily to design all of our bathrooms, kitchen tile as well as the lighting for the rest of the house. I wanted to take a moment to let you know how amazing she has been to work with.
I will start off by saying that I have probably not been the easiest client to work with. I had some very specific ideas but was indecisive when the time came to make selections. Emily spent several visits with us helping work through design ideas and making recommendations on how to achieve looks that I saw online. She has a great design eye and was creative to make my ideas come together. Emily was always patient with my indecisiveness and was very responsive to my emails with ideas and questions around our selections. She was quick with pictures of what you all have done before to ease my anxiety. She would even take pictures of grout colors next to tile and send it over when I needed to make a choice and couldn't get down to the Home Center. She understood the look we wanted to go for and made great suggestions based on our taste.
Emily also respected that budget was important to us and was transparent with tile and light prices. This was very helpful because my husband and I were full of ideas that would have put us outside what we wanted to spend. We would have been frustrated to have designed a space and then gotten a surprise bill. I felt she understood what we were looking for and partnered with us to make it happen and we knew what to expect when ICG had the final selections.
She has also been accessible after the design process for me to ask follow up questions. I feel very confident about all of the aspects of the home that we partnered on. I am so excited to move into my new home and am so grateful for all of the support Emily provided. She is fantastic!!
Your team is awesome and Jon and I enjoyed working with all of you. Stacey and Don were great at getting us started and even helped me pick out a color or two. Joe did a great job of keeping Jon up to date on progress and answering all of his emails and texts. We are so happy with how the house turned out, as it is always hard just seeing something on a piece of paper. Thank you to the team for all of the hard work, meetings, etc. PS – Don, I’m happy to showcase my beautiful floors and cabinets anytime. Thank you!!
I just wanted to tell you how pleased we are with the team on our house! Bob has an eye for detail and John has been a huge help with decisions. I have to say the carpentry team that worked on the inside trim have been amazing -- their attention to detail is like no other (and Paul isn’t easy to please!).
We are very excited as we get closer to completion. This has been a fantastic experience and thanks go out to you and the 'A Team' in Chatham County.
Courtney and Paul Cromley
As a Realtor in the Triangle Area, I have always admired ICG Homes. Our firm opened an onsite office in Pittsboro's Chapel Ridge and we were looking for quality builders to work with us for new construction clients and ICG Homes was at the top of the list. In many cases, my clients have built homes prior to buying in Chapel Ridge, so they know what they are looking for in a builder – quality construction, creative design, an interior designer to help with the selection process, a locally accessible site manager, and an overall interactive process – and they find all of this with ICG. Clients like to know who is building their home and Ryan Perry is accessible to his clients. I am 100% confident in recommending ICG Homes to my customers.
Lisa Skumpija Broker, Realty World Carolina Properties
We were first introduced to ICG Homes when we visited an open house in Rolesville's Carlton Pointe. After much research and consideration, we selected ICG as our home builder based on their floor plans and home designs. We specifically fell in love with The Colton plan. This design best fit the essentials we were looking for in new construction. Once work began on our home, it was exciting to see it go from ground breaking to the beautiful house we live in today. Features that we are really enjoying include an elegant kitchen (that we get many compliments on) with a ginormous walk-in pantry, the first floor master suite that is not only absolutely gorgeous but also spacious enough for our king sized bedroom furniture that I refused to give up, and ample walk-in storage space that we don’t have to climb up a ladder to get to… So important when you start maturing! My husband was also looking for a special design for the bonus room; his vision was to use a projector to see his games on the wall instead of buying a large screen TV, which happened to double as an excellent movie screen for me! We are loving the Mancave/She Shed! This was our first custom home experience and we were astonished with the overwhelming factors involved at each stage. Project managers Don and Joe were excellent to work with as they consistently displayed professionalism, care, and empathy while providing their expertise and knowledge throughout the build. ICG owner Ryan Perry was easy to communicate with when needed. He made us feel valued and deserving of his attention; not just another project on the books. As the home building process was completed, it was reassuring to hear from our home inspector that we have a well-constructed home. We recommend ICG Homes!
We appreciate working with you and pass on a "job well done" to all. We love our home and hope to have many years of enjoyment. We would certainly recommend ICG Homes to future home buyers.
Chuck and Beth Jones
We were familiar with ICG Homes because they built in our former community, The Gates at Ethan's Glen, and then we visited their 2017 Parade home in Carlton Pointe. It was very appealing to us that ICG builds homes at different price points, ranging from the $300s to $1 million. When we met with Ryan, we found him to be personable and down to earth. It was evident that he was customer oriented and wanted to please his client. Ryan was also willing to let us be a part of the design process to custom build a house that met our specific needs. We worked with ICG from lot selection, floor plan design, construction loan financing, and interior/exterior selections to landscaping and warranty service. Ryan and his team were great throughout the entire process and they were extremely accommodating. ICG's strengths include their focus on customer service, value and quality of product, and their flexibility. We are very pleased and have already recommended ICG Homes to friends and family members.
Doug and Debbie Monahan
"While driving through Westfall in Chapel Hill, we loved the design of an ICG home that was available for sale, but when we went back for a second visit to learn more, that home was already under contract. After doing extensive research on other home builders in the area, we determined that we wanted to work with ICG Homes due to the high quality of craftsmanship that we were not seeing with other builders. Our real estate agent put us in contact with ICG's Ryan Perry to discuss another new construction opportunity he had available in Westfall. The building process was just getting underway, so we were able to come into it early enough to customize the plan to fit our needs. The whole team at ICG was wonderful to work with. We always felt Ryan was very fair, and project managers Taylor and Kevin were very attentive to our needs and responsive throughout the process. Great strengths of ICG are the options and details offered in their home designs and the talent of their subcontractors. We are very happy with the final outcome of our new home and we highly recommend ICG Homes to other buyers!"
"I would like to reach out to you to tell you how amazed I am at how your team came together in the 11th hour to complete my home in time for closing on Monday. A HUGE kudos to Allen, who must be on a ton of anti-anxiety meds to be able to do what he does!! The house is beautiful and ICG has exceeded my expectations. My wife and I are your biggest fans and will recommend you to anyone looking to build a new home. Again, thank you and Allen deserves a BIG raise!!"
"I have known Ryan Perry for many years, and our company, The Jim Allen Group, is providing marketing and sales services in several communities that ICG Homes is building in. During builder meetings with clients, Ryan is always eager to meet his customer’s needs. He is conscientious, detail oriented, and a true professional. We are very pleased to be representing ICG Homes."
Larry Peele Sales Manager with The Jim Allen Group, Coldwell Banker Howard Perry and Walston
"I just want to let you know that the house is starting to come together and is starting to look beautiful! I’m very excited. Taylor spent time with me this morning reviewing some items and decisions and he’s just fantastic. It feels like he’s truly vested in our house and collaborating with us which means a lot."
"Thank you very much for all that you did to make this a wonderful experience and a lovely home."
"Ryan Perry is a great builder and a great guy… I’ve known him for a long time. He takes pride in his work, and as a result, he builds beautiful homes. I just sold an ICG home in Carlton Pointe and my customers were very, very pleased with the way Ryan made sure that they were happy with even the smallest of details. They love their new home… It’s filled with what many builders would consider custom features, yet they didn’t pay a big custom price. Ryan and his team are very accommodating and they want their customers to love their homes. From what I’ve seen, ICG home owners really do love their homes! I recommend Ryan and ICG without hesitation."
Peter Kima Keller Williams Broker
"We recently relocated from Pittsburgh, and were unfamiliar with builders in North Carolina, so we asked our banking representative for a referral, and after she considered our criteria — which included honesty, creative ability, good relationships with both clients and sub contractors, and keeping on a time line — she recommended Ryan with ICG Homes. And we are certainly glad she did. After meeting with Ryan, we felt he listened well to what we wanted in our home and he made helpful suggestions. He never pressured us and always offered practical and reasonable advice. Ryan showed us a variety of homes and advised us on ways we could use specific aspects of different plans to customize a home for us. Actually seeing his designs helped us make better decisions in planning our home. He helped us understand how different home designs would fit on our lot and discussed with us where the house would be positioned on the property. Now that the building process is underway, we have been very impressed with all of Ryan’s professional representatives. Every aspect is explained to us and every concern is answered as they work to make our house a home. The process has been unbelievable. It has gone so well, we can’t believe it. When we text Ryan or Stacey, we receive a response immediately and no questions are irrelevant. When we selected finishes for our house, such as tile, flooring, and lights, Stacey was there with us. She takes great pride in her work. Everything is staying on schedule with our construction process. When we built our first home 42 years ago in Pittsburgh, everything was a challenge, never knowing when something would be completed. When Ryan says something will be done on a specific day, you are guaranteed that the workers are there working. We have already told several friends about ICG Homes and will keep telling people. It is a rare thing to find a builder like Ryan Perry."
Bill and Patty Maseth
"I love it here and I tell everybody that drives by!"
"Kim and Stacey, I want to thank you both for putting up with us for the past few months and especially the last couple of weeks. We really appreciate all of the hard work you are doing to ensure that we have our dream home. I was so excited to see the house today– so much work had been done in just a few days! The exterior looks great, although I was a little nervous when I first saw it yesterday in the dark. But today, in the daylight, it looks amazing! I even had a neighbor comment on how great it looks! Anyway, thanks again for everything, and we will try not to bother you guys too much! Please extend our gratitude to Ryan as well."
We are very pleased with our house …. we appreciate your professionalism and desire to make everything perfect!
The house is beautiful and ICG has exceeded my expectations.
Ryan and his team are very accommodating and they want their customers to love their homes.
Kim Curry Broker with Phyllis Brown & Associates
"My wife and I had a home plan and a lot when we started working with ICG to build our custom home. Ryan offered suggestions throughout the process, and we took him up on his recommendations. We have never regretted doing the things he advised. We weren’t initially going to finish the room over the garage, but Ryan said it wouldn’t cost a lot to complete it. We made it into a playroom and it’s worked out great. Ryan also suggested a half bath in what would have otherwise been unused space under the staircase. We greatly appreciated his building expertise as well as his fair pricing. We are very pleased with our home and we now consider Ryan a friend. We recommend ICG Homes with no hesitation."
The clients I’ve worked with who’ve bought ICG homes have been happy… I’ve never heard a complaint. I respect Ryan and his company, and I recommend him to anyone looking for a new home.
Wallace Peiffer Coldwell Banker Advantage Partner and a recognized top performing broker in the Triangle
"My clients are thrilled with their new home. I would absolutely recommend ICG to anyone looking for a quality built home."
Peter Kima Keller Williams Broker
"As my husband and I were looking at new homes, we knew we’d found something special when our agent took us to an almost-finished ICG home in Carlton Pointe. The craftsmanship was amazing and it was evident that a lot of thought had been put into all of the home’s many fine features. We could clearly see in the moldings, trim work, and design details that ICG has experience in building custom homes. We made an offer… When we met Ryan Perry, we were so impressed. He is personable, easy to talk to, and sincere, and he has been just as friendly since we’ve moved in as he was before. He and Allen are always around if we need anything. We love the house and the neighborhood. Shopping and restaurants are very convenient, and we’re enjoying getting to know our neighbors. We couldn’t be happier!"
"What I’ve been impressed with most about ICG Homes is the fact that Ryan is so flexible with his customers. While many builders won’t allow changes to their plans, Ryan is happy to accommodate what his customers want. He is also meticulous with details."
As a developer, I’ve worked with Ryan Perry in Triangle area neighborhoods for approximately 15 years. I’ve always liked Ryan’s way of doing business… He does what he says he’s going to do.
Skip Davis Developer, The Carlton Group of NC, LLC
I got just what I wanted: a beautiful, extremely well-built home.
The first time I visited, I knew that Weaver’s Pond was a place where I could live... I found a new home built by ICG Homes that was move-in ready, and I was very happy with the home buying process.
After finding a lot that we liked, we started the building process with ICG Homes and found that Ryan was incredibly helpful and extremely accommodating to us from the beginning... We have already recommended ICG Homes and the Weaver’s Pond community to others!
We found that the home buying process with ICG Homes was very customer service oriented... we are very happy with our new home.
Jerome & Lashina Stewart
Ryan and the staff at ICG Homes were wonderful... ICG Homes stood behind what they said they would do for us in completing the building process, including making some changes to our house plan that have really made a difference in how we are able to enjoy our new home.
We really appreciate all of the hard work you are doing to ensure we have our dream home. I was so excited to see the house today-- so much work had been done in just a few days!
It is great to know that there is a builder out there that still cares.
Ryan is always eager to meet his customer's needs. He is conscientious, detail oriented, and a true professional.
Larry Peele Sales Manager with The Jim Allen Group, Coldwell Banker Howard Perry and Walston
We have already told several friends about ICG Homes and will keep telling people. It is a rare thing to find a builder like Ryan Perry.
Bill and Patty Maseth
Working with ICG Homes was a pleasure from beginning to end, from choosing a lot and selecting a plan, to interior design. Everyone we were in contact with was very kind and answered all of our questions. We were happy with both the building process and our new home, and we recommend ICG Homes to others!
Adam and Alena Krause
"We decided to build a new home when we had difficulty finding what we were looking for in the current market. We approached the process armed with a set of “must haves,” “would love to haves,” and “oh, this would be amazing!” We worked with Ryan to develop a plan that would meet our needs and stay within our budget. Ryan took the time to help us select a lot, preserve trees (which was important to us), meet the needs of a handicapped individual, and stay within our budget. Not only was he available throughout the process, he was patient and true to his word. If you’re looking for an honest builder, someone who listens to your ideas, and keeps YOUR bottom line in mind, be sure to give ICG a call. Ryan and his team are dedicated, ethical, and exemplify customer service in a world where it sometimes falls short. We love our new ICG home and highly recommend Ryan Perry and ICG Homes!"
There are many strengths to working with Ryan and his team at ICG Homes, including quality, stunning craftsmanship, and their ability to make the building process for the client feel like a family experience. The honesty and integrity of Ryan and his organization lets the home buyer know that their best interests have been put at the forefront.
Sandra Hayes Realtor, Coldwell Banker HPW Builder Services
"I have recommended Ryan Perry and ICG Homes to many clients. My clients chose Ryan because I was able to relay the level of the confidence I have in his honesty and the quality of his work. Everyone at ICG is very professional and easy to work with; I have a very high level of comfort that my clients will be well cared for and have a great building experience. Ryan offers many home plans and makes excellent suggestions that fit client’s needs, style, and budget. He has a designer on his team, who has been amazing. She is able to put wonderful finishes together while keeping the project on budget. I just had a buyer call and thank me. When it was time to pick out cabinets, flooring tiles, granite, etc., he was fully expecting to be upsold. He was thrilled to find that was not the case. They were able to pick beautiful finishes within budget and they left the show room with big smiles. Ryan and his team have earned my trust and I will continue to recommend them. They make me look like a rockstar Realtor!
Sandy Savage Realtor/Broker, Realty World Carolina Properties
"I represented a client who moved through the home building process with ICG from lot selection to closing. My client made a quick connection with Ryan, who gave a sense of reliability with each interaction. His knowledge and patience in explaining the process were all my buyer needed to feel comfortable with him. And even post closing, Ryan was very responsive to questions. Working with the entire ICG team was easy! Ryan is extremely personable and has great project managers. I have already recommended ICG Homes to other home buyers!"
Jennifer Jones Owner, Broker Realty World Signature Properties