In looking for a place to retire, we wanted to check out areas in North Carolina since we have family nearby. When my husband and I visited Chapel Ridge, we knew that it was where we wanted to live! We asked our realtor to see what was available and she showed us a property under construction. We found out that the builders were ICG Homes. Since we were from California, we were unfamiliar with any of the builders in North Carolina. So, we wanted to visit a finished property of theirs so we could see the quality of their craftsmanship. We were very pleased. Their attention to detail was evident as we walked through the home. The home was beautiful and many things that we liked were already "included" and considered standard.
The lot we purchased hadn't begun construction yet but the review process by the ARB had begun. In our case, the floor plan and color palette was already chosen. Luckily, we were very happy with the selections! Even though we didn't get to choose the exterior colors, we got to choose everything else and make changes to the home so that it could be uniquely ours. We switched out the windows in the Master bedroom and added sliding glass doors and an extra patio off the bedroom. We also added slate to the front porch and closed off the kitchen door to give us more upper/lower cabinets. We also added a decorative wood beam in the family room and switched the ceiling fan to a chandelier. It was no problem! ICG was very flexible with us and helped us get exactly what we wanted. The one challenge we faced was that we were doing all of this from California! Luckily, we were able to visit NC in September to choose lighting, floors, paint, cabinets, etc. and got to meet with the contractor in November and February. Those were very helpful visits and they were more than happy to meet with us and go over everything. We asked lots of questions because it was our first time building a house! We never felt rushed. They took their time with us and made sure we were happy with the decisions.
The design of the homes on the ICG website are all lovely. They definitely do quality work and offer a variety of floorplans to satisfy any buyer! We liked that the outside designs included a metal roof accent and a variety of textures (siding, bricks, and shingles). And that the finished home included landscaping! That's not included in new homes in California... that's all above and beyond the cost of the home! So for us, that was a pleasant surprise. We also had a couple other surprises... we got to configure all the closets in the house to our specifications and found out that the upstairs Bonus room had built-in shelves and a bench seat! It's a really nice feature.
We found everyone at ICG Homes and the Home Center to be helpful, flexible, and kind. I loved working with Emily and Stacey at the Home Center. We had a marathon day picking interior/exterior lights, paint, granite, tile, etc. with Stacey back in September. Even when I second guessed myself and wanted to switch to a different color or tile, all I had to do was contact them and they were able to make the changes. They offered opinions that were very helpful, too. When our flooring was discontinued, Emily FaceTimed with us so that we could see the other choices that were available. We appreciated that since we were out of state. John and Mike were great, too. They worked with us and helped us get the home we wanted.
I think their strength is that they really do want the buyers to "make it their own." As such, they tried hard to accommodate our changes and get costs back to us in a timely manner.
We are thrilled with our home. I never thought we'd live in such a beautiful place. The design of the home, from inside to outside, is truly lovely. It's warm and inviting... it feels like home. We also love all the custom details. I would definitely recommend ICG Homes to anyone.
ICG Homes was recommended to us by our Realtor. Two things attracted us to ICG... They build beautiful homes and we felt that the price for the value was a good fit for us. They have a good selection of plans to use as a starting off point and they were willing to explain not just the custom construction process, but different financing options available as well. They truly partnered with us. We knew the neighborhood we wanted, but not necessarily the lot. Ryan walked the different lots with us and pointed out different pros/cons of each. We very much appreciated that customer focus. Throughout the process we were in constant contact with different members of the ICG team. Everyone made sure we were a top priority even though we knew they were working on multiple homes. We primarily interfaced with Don, Stacey, and Jim. Each of them was wonderful to work with. Stacey in particular needs special recognition for going above and beyond. 2020 was a difficult year with materials and delays due to the COVID-19 pandemic. Stacey took all of that into consideration and helped us navigate the process and any challenges. She was our trusted partner and provided us design suggestions that really made our home special. Things we never dreamed of became a reality. We learned a lot and enjoyed every step of the way, which is a true testament to the people at ICG. They want their customers to love their homes and they have created a process that is easy to understand. We never felt pressured. We are very confident in the quality of our home. From the foundation to the roof, we watched every step of the way. When building a custom home, you can get exactly what you want, and with some builders you have to pay an arm-and-a-leg. However, with ICG Homes, we always felt that the process was fair and they were willing to find alternatives when we were priced out of different ideas. When we were nearing our move in date, we contracted a home inspector, who as our Realtor put it, "was the most detail oriented inspector she knew." As I followed the inspector around the house, I was continuously reassured by his statements on the high quality of framing, siding, plumbing, insulation, drywall, painting, and finishes. "You don't see quality like this every day" is a wonderful thing to hear when you're paying someone to find things wrong. We were able to build our dream home with ICG. We love our design and customizations. We would absolutely, in a heartbeat, recommend ICG Homes!
Bret and Kristen Gregory
Just wanted to let you know how much we appreciate all you have done to get us the house of our dreams. Everything has been awesome since we have moved in, and we are really enjoying the amenities and extra space! It is such a nice place, and we appreciate the attention to detail. We also appreciate all of the help guiding us along the way. The process of building a house is always stressful, but ICG Homes made it as smooth of a process as possible. Thanks again, and next time you are in the area please come by and see us!
My name is Sarah Wood and I am a client of ICG Homes. My husband and I worked with Emily to design all of our bathrooms, kitchen tile as well as the lighting for the rest of the house. I wanted to take a moment to let you know how amazing she has been to work with.
I will start off by saying that I have probably not been the easiest client to work with. I had some very specific ideas but was indecisive when the time came to make selections. Emily spent several visits with us helping work through design ideas and making recommendations on how to achieve looks that I saw online. She has a great design eye and was creative to make my ideas come together. Emily was always patient with my indecisiveness and was very responsive to my emails with ideas and questions around our selections. She was quick with pictures of what you all have done before to ease my anxiety. She would even take pictures of grout colors next to tile and send it over when I needed to make a choice and couldn't get down to the Home Center. She understood the look we wanted to go for and made great suggestions based on our taste.
Emily also respected that budget was important to us and was transparent with tile and light prices. This was very helpful because my husband and I were full of ideas that would have put us outside what we wanted to spend. We would have been frustrated to have designed a space and then gotten a surprise bill. I felt she understood what we were looking for and partnered with us to make it happen and we knew what to expect when ICG had the final selections.
She has also been accessible after the design process for me to ask follow up questions. I feel very confident about all of the aspects of the home that we partnered on. I am so excited to move into my new home and am so grateful for all of the support Emily provided. She is fantastic!!
Your team is awesome and Jon and I enjoyed working with all of you. Stacey and Don were great at getting us started and even helped me pick out a color or two. Joe did a great job of keeping Jon up to date on progress and answering all of his emails and texts. We are so happy with how the house turned out, as it is always hard just seeing something on a piece of paper. Thank you to the team for all of the hard work, meetings, etc. PS – Don, I’m happy to showcase my beautiful floors and cabinets anytime. Thank you!!
I just wanted to tell you how pleased we are with the team on our house! Bob has an eye for detail and John has been a huge help with decisions. I have to say the carpentry team that worked on the inside trim have been amazing -- their attention to detail is like no other (and Paul isn’t easy to please!).
We are very excited as we get closer to completion. This has been a fantastic experience and thanks go out to you and the 'A Team' in Chatham County.
Courtney and Paul Cromley
As a Realtor in the Triangle Area, I have always admired ICG Homes. Our firm opened an onsite office in Pittsboro's Chapel Ridge and we were looking for quality builders to work with us for new construction clients and ICG Homes was at the top of the list. In many cases, my clients have built homes prior to buying in Chapel Ridge, so they know what they are looking for in a builder – quality construction, creative design, an interior designer to help with the selection process, a locally accessible site manager, and an overall interactive process – and they find all of this with ICG. Clients like to know who is building their home and Ryan Perry is accessible to his clients. I am 100% confident in recommending ICG Homes to my customers.
Lisa Skumpija Broker, Realty World Carolina Properties
We were first introduced to ICG Homes when we visited an open house in Rolesville's Carlton Pointe. After much research and consideration, we selected ICG as our home builder based on their floor plans and home designs. We specifically fell in love with The Colton plan. This design best fit the essentials we were looking for in new construction. Once work began on our home, it was exciting to see it go from ground breaking to the beautiful house we live in today. Features that we are really enjoying include an elegant kitchen (that we get many compliments on) with a ginormous walk-in pantry, the first floor master suite that is not only absolutely gorgeous but also spacious enough for our king sized bedroom furniture that I refused to give up, and ample walk-in storage space that we don’t have to climb up a ladder to get to… So important when you start maturing! My husband was also looking for a special design for the bonus room; his vision was to use a projector to see his games on the wall instead of buying a large screen TV, which happened to double as an excellent movie screen for me! We are loving the Mancave/She Shed! This was our first custom home experience and we were astonished with the overwhelming factors involved at each stage. Project managers Don and Joe were excellent to work with as they consistently displayed professionalism, care, and empathy while providing their expertise and knowledge throughout the build. ICG owner Ryan Perry was easy to communicate with when needed. He made us feel valued and deserving of his attention; not just another project on the books. As the home building process was completed, it was reassuring to hear from our home inspector that we have a well-constructed home. We recommend ICG Homes!
We appreciate working with you and pass on a "job well done" to all. We love our home and hope to have many years of enjoyment. We would certainly recommend ICG Homes to future home buyers.
Chuck and Beth Jones
We were familiar with ICG Homes because they built in our former community, The Gates at Ethan's Glen, and then we visited their 2017 Parade home in Carlton Pointe. It was very appealing to us that ICG builds homes at different price points, ranging from the $300s to $1 million. When we met with Ryan, we found him to be personable and down to earth. It was evident that he was customer oriented and wanted to please his client. Ryan was also willing to let us be a part of the design process to custom build a house that met our specific needs. We worked with ICG from lot selection, floor plan design, construction loan financing, and interior/exterior selections to landscaping and warranty service. Ryan and his team were great throughout the entire process and they were extremely accommodating. ICG's strengths include their focus on customer service, value and quality of product, and their flexibility. We are very pleased and have already recommended ICG Homes to friends and family members.
Doug and Debbie Monahan
"While driving through Westfall in Chapel Hill, we loved the design of an ICG home that was available for sale, but when we went back for a second visit to learn more, that home was already under contract. After doing extensive research on other home builders in the area, we determined that we wanted to work with ICG Homes due to the high quality of craftsmanship that we were not seeing with other builders. Our real estate agent put us in contact with ICG's Ryan Perry to discuss another new construction opportunity he had available in Westfall. The building process was just getting underway, so we were able to come into it early enough to customize the plan to fit our needs. The whole team at ICG was wonderful to work with. We always felt Ryan was very fair, and project managers Taylor and Kevin were very attentive to our needs and responsive throughout the process. Great strengths of ICG are the options and details offered in their home designs and the talent of their subcontractors. We are very happy with the final outcome of our new home and we highly recommend ICG Homes to other buyers!"
"I would like to reach out to you to tell you how amazed I am at how your team came together in the 11th hour to complete my home in time for closing on Monday. A HUGE kudos to Allen, who must be on a ton of anti-anxiety meds to be able to do what he does!! The house is beautiful and ICG has exceeded my expectations. My wife and I are your biggest fans and will recommend you to anyone looking to build a new home. Again, thank you and Allen deserves a BIG raise!!"
"I have known Ryan Perry for many years, and our company, The Jim Allen Group, is providing marketing and sales services in several communities that ICG Homes is building in. During builder meetings with clients, Ryan is always eager to meet his customer’s needs. He is conscientious, detail oriented, and a true professional. We are very pleased to be representing ICG Homes."
Larry Peele Sales Manager with The Jim Allen Group, Coldwell Banker Howard Perry and Walston
"I just want to let you know that the house is starting to come together and is starting to look beautiful! I’m very excited. Taylor spent time with me this morning reviewing some items and decisions and he’s just fantastic. It feels like he’s truly vested in our house and collaborating with us which means a lot."
"Thank you very much for all that you did to make this a wonderful experience and a lovely home."
"Ryan Perry is a great builder and a great guy… I’ve known him for a long time. He takes pride in his work, and as a result, he builds beautiful homes. I just sold an ICG home in Carlton Pointe and my customers were very, very pleased with the way Ryan made sure that they were happy with even the smallest of details. They love their new home… It’s filled with what many builders would consider custom features, yet they didn’t pay a big custom price. Ryan and his team are very accommodating and they want their customers to love their homes. From what I’ve seen, ICG home owners really do love their homes! I recommend Ryan and ICG without hesitation."
Peter Kima Keller Williams Broker
"We recently relocated from Pittsburgh, and were unfamiliar with builders in North Carolina, so we asked our banking representative for a referral, and after she considered our criteria — which included honesty, creative ability, good relationships with both clients and sub contractors, and keeping on a time line — she recommended Ryan with ICG Homes. And we are certainly glad she did. After meeting with Ryan, we felt he listened well to what we wanted in our home and he made helpful suggestions. He never pressured us and always offered practical and reasonable advice. Ryan showed us a variety of homes and advised us on ways we could use specific aspects of different plans to customize a home for us. Actually seeing his designs helped us make better decisions in planning our home. He helped us understand how different home designs would fit on our lot and discussed with us where the house would be positioned on the property. Now that the building process is underway, we have been very impressed with all of Ryan’s professional representatives. Every aspect is explained to us and every concern is answered as they work to make our house a home. The process has been unbelievable. It has gone so well, we can’t believe it. When we text Ryan or Stacey, we receive a response immediately and no questions are irrelevant. When we selected finishes for our house, such as tile, flooring, and lights, Stacey was there with us. She takes great pride in her work. Everything is staying on schedule with our construction process. When we built our first home 42 years ago in Pittsburgh, everything was a challenge, never knowing when something would be completed. When Ryan says something will be done on a specific day, you are guaranteed that the workers are there working. We have already told several friends about ICG Homes and will keep telling people. It is a rare thing to find a builder like Ryan Perry."
Bill and Patty Maseth
"I love it here and I tell everybody that drives by!"
"Kim and Stacey, I want to thank you both for putting up with us for the past few months and especially the last couple of weeks. We really appreciate all of the hard work you are doing to ensure that we have our dream home. I was so excited to see the house today– so much work had been done in just a few days! The exterior looks great, although I was a little nervous when I first saw it yesterday in the dark. But today, in the daylight, it looks amazing! I even had a neighbor comment on how great it looks! Anyway, thanks again for everything, and we will try not to bother you guys too much! Please extend our gratitude to Ryan as well."
We are very pleased with our house …. we appreciate your professionalism and desire to make everything perfect!
The house is beautiful and ICG has exceeded my expectations.
Ryan and his team are very accommodating and they want their customers to love their homes.
Kim Curry Broker with Phyllis Brown & Associates
"My wife and I had a home plan and a lot when we started working with ICG to build our custom home. Ryan offered suggestions throughout the process, and we took him up on his recommendations. We have never regretted doing the things he advised. We weren’t initially going to finish the room over the garage, but Ryan said it wouldn’t cost a lot to complete it. We made it into a playroom and it’s worked out great. Ryan also suggested a half bath in what would have otherwise been unused space under the staircase. We greatly appreciated his building expertise as well as his fair pricing. We are very pleased with our home and we now consider Ryan a friend. We recommend ICG Homes with no hesitation."
The clients I’ve worked with who’ve bought ICG homes have been happy… I’ve never heard a complaint. I respect Ryan and his company, and I recommend him to anyone looking for a new home.
Wallace Peiffer Coldwell Banker Advantage Partner and a recognized top performing broker in the Triangle
"My clients are thrilled with their new home. I would absolutely recommend ICG to anyone looking for a quality built home."
Peter Kima Keller Williams Broker
"As my husband and I were looking at new homes, we knew we’d found something special when our agent took us to an almost-finished ICG home in Carlton Pointe. The craftsmanship was amazing and it was evident that a lot of thought had been put into all of the home’s many fine features. We could clearly see in the moldings, trim work, and design details that ICG has experience in building custom homes. We made an offer… When we met Ryan Perry, we were so impressed. He is personable, easy to talk to, and sincere, and he has been just as friendly since we’ve moved in as he was before. He and Allen are always around if we need anything. We love the house and the neighborhood. Shopping and restaurants are very convenient, and we’re enjoying getting to know our neighbors. We couldn’t be happier!"
"What I’ve been impressed with most about ICG Homes is the fact that Ryan is so flexible with his customers. While many builders won’t allow changes to their plans, Ryan is happy to accommodate what his customers want. He is also meticulous with details."
As a developer, I’ve worked with Ryan Perry in Triangle area neighborhoods for approximately 15 years. I’ve always liked Ryan’s way of doing business… He does what he says he’s going to do.
Skip Davis Developer, The Carlton Group of NC, LLC
I got just what I wanted: a beautiful, extremely well-built home.
The first time I visited, I knew that Weaver’s Pond was a place where I could live... I found a new home built by ICG Homes that was move-in ready, and I was very happy with the home buying process.
After finding a lot that we liked, we started the building process with ICG Homes and found that Ryan was incredibly helpful and extremely accommodating to us from the beginning... We have already recommended ICG Homes and the Weaver’s Pond community to others!
We found that the home buying process with ICG Homes was very customer service oriented... we are very happy with our new home.
Jerome & Lashina Stewart
Ryan and the staff at ICG Homes were wonderful... ICG Homes stood behind what they said they would do for us in completing the building process, including making some changes to our house plan that have really made a difference in how we are able to enjoy our new home.
We really appreciate all of the hard work you are doing to ensure we have our dream home. I was so excited to see the house today-- so much work had been done in just a few days!
It is great to know that there is a builder out there that still cares.
Ryan is always eager to meet his customer's needs. He is conscientious, detail oriented, and a true professional.
Larry Peele Sales Manager with The Jim Allen Group, Coldwell Banker Howard Perry and Walston
We have already told several friends about ICG Homes and will keep telling people. It is a rare thing to find a builder like Ryan Perry.
Bill and Patty Maseth
Working with ICG Homes was a pleasure from beginning to end, from choosing a lot and selecting a plan, to interior design. Everyone we were in contact with was very kind and answered all of our questions. We were happy with both the building process and our new home, and we recommend ICG Homes to others!
Adam and Alena Krause
"We decided to build a new home when we had difficulty finding what we were looking for in the current market. We approached the process armed with a set of “must haves,” “would love to haves,” and “oh, this would be amazing!” We worked with Ryan to develop a plan that would meet our needs and stay within our budget. Ryan took the time to help us select a lot, preserve trees (which was important to us), meet the needs of a handicapped individual, and stay within our budget. Not only was he available throughout the process, he was patient and true to his word. If you’re looking for an honest builder, someone who listens to your ideas, and keeps YOUR bottom line in mind, be sure to give ICG a call. Ryan and his team are dedicated, ethical, and exemplify customer service in a world where it sometimes falls short. We love our new ICG home and highly recommend Ryan Perry and ICG Homes!"
There are many strengths to working with Ryan and his team at ICG Homes, including quality, stunning craftsmanship, and their ability to make the building process for the client feel like a family experience. The honesty and integrity of Ryan and his organization lets the home buyer know that their best interests have been put at the forefront.
Sandra Hayes Realtor, Coldwell Banker HPW Builder Services
"I have recommended Ryan Perry and ICG Homes to many clients. My clients chose Ryan because I was able to relay the level of the confidence I have in his honesty and the quality of his work. Everyone at ICG is very professional and easy to work with; I have a very high level of comfort that my clients will be well cared for and have a great building experience. Ryan offers many home plans and makes excellent suggestions that fit client’s needs, style, and budget. He has a designer on his team, who has been amazing. She is able to put wonderful finishes together while keeping the project on budget. I just had a buyer call and thank me. When it was time to pick out cabinets, flooring tiles, granite, etc., he was fully expecting to be upsold. He was thrilled to find that was not the case. They were able to pick beautiful finishes within budget and they left the show room with big smiles. Ryan and his team have earned my trust and I will continue to recommend them. They make me look like a rockstar Realtor!
Sandy Savage Realtor/Broker, Realty World Carolina Properties
"I represented a client who moved through the home building process with ICG from lot selection to closing. My client made a quick connection with Ryan, who gave a sense of reliability with each interaction. His knowledge and patience in explaining the process were all my buyer needed to feel comfortable with him. And even post closing, Ryan was very responsive to questions. Working with the entire ICG team was easy! Ryan is extremely personable and has great project managers. I have already recommended ICG Homes to other home buyers!"
Jennifer Jones Owner, Broker Realty World Signature Properties