“ICG takes their time and builds quality homes with attention to detail. This is a homegrown builder that far beats the national brands. ICG uses quality materials, and their subcontractors are professional, responsive, and friendly. Hunter is a great guy and an asset to the company. Upon our one-year warranty walk-through, John was super responsive and went out of his way to make sure that any of our concerns were addressed. All in all, ICG goes out of their way to make sure that homebuyers are satisfied and comfortable in their new homes.”
Melanie Rackley
“My wife and I have been extremely happy with our IGC home. The quality is a cut above other builders and they are very easy to work with. Hunter, John, and Porter were the folks we dealt with the most and they were all amazing. We highly recommend these homes.”
William Cobb
“We learned about ICG Homes while searching for a home for our relocation from Arizona back to the Chapel Hill/Pittsboro area. Inventory was very low at the time, which pushed us to consider a new build. Our primary goal was to find a home that met our criteria for size and design and came as close as possible to our desired timing. We liked the lot and the layout of the house we selected from ICG, and the location and neighborhood were also a great fit.
The ICG staff was professional, and the support from their design center team was very good. As with any build, issues come up, but our project manager, Josh, was productive in managing them. One of ICG’s strengths is their tasteful floor plans that reflect current styles and their willingness to work with customers on design choices. They also provide helpful after-construction warranty support. John at ICG was excellent in closing out the one-year warranty process and completing the work to our satisfaction.
Overall, we are very pleased with our home’s construction, design, and custom details. Working with ICG got us what we wanted in a home.”
Mike Belikoff
“We relocated from Pennsylvania and were looking at homes in the Sanctuary at Lake Wheeler neighborhood. The house we eventually bought was already under construction when we first looked at it. The design and layout were exactly what we wanted, and the moment we walked in it felt like home. It was everything we were looking for at a reasonable price, so choosing ICG was an easy decision.
Everyone at ICG has been pleasant and easy to work with and their customer service has been great. They went out of their way to accommodate our requests before closing to ensure we were happy with the house and our experience. Everyone we interacted with was very helpful.
We have family in the custom home building industry, and they confirmed that our house was very well built. Based on our experience, we would definitely recommend ICG to others!”
Andrew & Kristie Nissen
“My wife and I first discovered ICG Homes after visiting friends who had just moved into the new Serenity community in Fuquay-Varina. We fell in love with the neighborhood and knew we wanted to make it our home as well. We spoke with several builders in the community to compare what they offered, but no one came close to the quality, options, and overall value that ICG provided. Choosing ICG to build our dream home was an easy decision.
We worked with Mike and Mark to choose the best lot to fit our needs. The variety of custom homes that ICG offered was more than we expected, and Mike provided us with the information we needed to understand the differences of each one and the options that were available. Once we decided on the options, we worked with Stacey to totally customize our new house. She was very patient with us, making sure the choices we made fit our vision. We trusted Stacey’s opinion and the finished product was amazing. Mark was always there to address any concerns we had during the build process and was more than accommodating for any issues we found or modifications we wanted. Every person we encountered at ICG was amazing and the biggest surprise we encountered was the amount of custom options that were already included in our budget for the house. Even neighbors who chose other builders have commented on the workmanship and features ICG provides, and many have said they wish they had chosen ICG as well.
The ICG team made a normally stressful situation into a pleasant experience, and we would do it all over again with them! We absolutely love our new home.”
Brian Lasko
“We’ve seen many ICG homes over the years, and from the very beginning we knew the quality would be amazing. Working with them has been such a pleasure—especially with Hunter, who guided us through the warranty process and made sure every little detail was addressed and taken care of.
As someone in real estate, I see new construction all the time, but this experience truly stood out. The level of customer service and support we received from ICG on every step of the journey was exceptional. They went above and beyond, and we couldn’t be happier with the result.
Highly recommend ICG Homes to anyone looking for not just a beautifully built home, but also a builder who genuinely cares about their clients.”
Vitaliia Matiiuk Basteri
“I had the pleasure of engaging one of your warranty representatives and when I say “customer satisfaction” you have that in Sherri Smith!! This soldier for your cause really went out of her way to make sure that my clients needs were met but also did it with integrity and commitment to getting to the bottom of the task at hand. Bravo to you for hiring a true rockstar as customer service seems to be a lost art these days.”
Jason Williamson, Premier Group at Real Broker, LLC
“We found our ICG home when we looked in the new Sorrell Oaks community. We were drawn in by the great curb appeal, the exterior color scheme, and the layout inside. Even though the home was already built, working with ICG was easy. Both Chad and Mike were accessible and always got back to us promptly with any questions or concerns. The strengths of ICG are the staff and the homes they build. We love our house and would definitely recommend ICG to others.”
Mark & Patricia
“From my perspective as an agent who has had the pleasure of working with ICG Homes, I can certainly attest to the positive experiences we’ve shared. I have consistently found your team to be exceptionally accommodating and professional in all our interactions. Furthermore, the manner in which ICG Homes works with clients is truly wonderful, creating a smooth and positive experience for everyone involved. I look forward to working with ICG Homes to help buyers get their dream home.”
Tina Holley, The Jim Allen Group, Coldwell Banker Howard Perry and Walston
“I’ve worked with ICG Homes on multiple ground-up neighborhoods and scatter lot infills over the past 7+ years, creating over 50 homes across price points from $600K to $4M. ICG builds a fantastic product at every level. Families are proud to call these their homes, and I’m honored to be part of the process. The team is first class and excels in all facets of construction. Communication is crucial when people are building their dream home, and from what I’ve seen as a listing agent, the process has consistently exceeded both broker and buyer expectations. I 1000% highly recommend ICG Homes!”
Philip Bowman, The Jim Allen Group, Coldwell Banker Howard Perry and Walston
“I’ve worked with ICG Homes for over 20 years. They build quality homes at all price points throughout the Triangle area. I’ve found them to be detail-oriented and excellent communicators. Their in-house designer is amazing, making the selection process easy and enjoyable.”
Stefanie Bell, VP New Homes, Sales & Marketing, The Jim Allen Group, Coldwell Banker Howard Perry and Walston
“We were drawn to the Montvale neighborhood during the Parade of Homes and learned that ICG was one of the builders there. This was during COVID. Most, if not all, other builders were putting up spec homes and commanding premium, over-asking selling prices. ICG was the only builder in Montvale that allowed us to build a fully custom home, giving us complete control over every layout, design, and appointment detail. We experienced the full home construction process with ICG, from lot selection through post-sale warranty punch list completion, finding everyone, from owner Ryan to our home layout creator and interior design specialist, great to work with. Especially noteworthy was our construction foreman, Phil, who was immensely helpful throughout the entire process. The ICG team was intent on making sure we were happy with the final product, and we are delighted! We were able to build something even better than we had hoped for in our new home, including some truly custom touches that make our house unique and a true reflection of us.”
Mike & Lorraine Matthews
“Working with ICG has been a great experience! They’re upfront, honest, and transparent, which sets the tone for a smooth process. Their team functions like a well-run machine, with each department playing a distinct and essential role. Whether you’re working with design, construction, or landscaping you’re met with knowledgeable professionals who take pride in their work.
ICG is one of the most prolific builders in the Triangle area, building a wide range of homes from entry-level to high-end luxury. Their depth of knowledge across that spectrum is evident in their work. If you’re looking for a reliable, honest, and experienced builder, I’d recommend them without hesitation.”
Amy Diamond, United Real Estate Triangle
“We were introduced to ICG Homes through our Realtor and the sales team at Westfall, and were immediately drawn to their modern farmhouse designs and great lot locations. The entire process, from working with the owner on plans to selecting finishes with Stacey at the design center, was smooth and enjoyable. Joshua, our build manager, was also fantastic. ICG was flexible with customizations and delivered excellent customer service throughout. We’re thrilled with our home and would absolutely recommend ICG to others!”
Jonathan & Lauren Gitman
“As a broker who sees many builders and products, I can confidently say ICG Homes stands out as a true custom builder. They’re excellent at addressing individual needs, and they stand firmly behind their warranties. I’ve worked with them as both a listing and buyer’s agent and have never had an issue with any client who purchased an ICG home. Their staff is friendly, competent, and easy to work with. I’ve personally witnessed their walk-throughs and new home orientations, which are consistently thorough. Communication is top-notch, and Mike is my go-to – he’s always approachable and accessible. I highly recommend ICG Homes!”
Jacky Wilson, Broker, Real Estate Marketing & Consulting, Inc. (REMC)
“We feel fortunate to have found ICG Homes building in the area we liked, and even luckier that they offered a floor plan that had everything we wanted. From choosing the lot to customizing the plan and making our selections, we were involved in every step of the process. Mike, Stacey, and Mark were great to work with, making the experience fun and not stressful or overwhelming. One of the biggest strengths of ICG was their flexibility. We appreciated being able to revisit our choices and make changes, like switching out our kitchen countertops after some second thoughts, which turned out to be the perfect call. The final result reflects everything we envisioned, with thoughtful accents and features that make the home truly ours.”
Eric & Rebecca Lickteig
“Ryan, we have not had an opportunity to meet face to face, yet I am enthused with the designs you are building and getting to know your business. So much so that we purchased an ICG home and I wanted to reach out and let you know how pleased we have been so far!
I know what it is like to manage a growing and burgeoning business as an executive in large and small environments. Managing subs and employees comes with a great amount of opportunity and challenges. On any given day, subs perform at varying degrees based on so many factors.
When we purchased our home we ran into a number of smaller yet important issues. My concern was your team would not follow through on getting things done following closing. One individual has been AWESOME and amazing! I was refreshed and surprised with the energy and focus by which Joe Valenti took the reins and got things done. I can tell you from working with 1000s of employees and partners that he is a valuable part of making your brand a success! People who care show it and he is on his game as a leader! Thanks for making the experience one worth telling those who drive by your remaining lots! Cheers!”
Erik & Heather
“After visiting the model home in Westfall, ICG Homes impressed us with their style and finishes. We worked with ICG starting with lot selection all the way to completion of construction of our home. We appreciated the prime location, well-designed floor plans, quality construction, and the ability to customize to fit our needs. Working with Stacy and Josh on our custom details was a great experience, and we are very pleased with the final result!”
Sue & Satish Rao
“We discovered ICG Homes when we came across an empty lot that we loved and called the Realtor listed on the sign. ICG was preparing to build there, and we went through the full plan selection and building process with them. Their team was easy to work with, and from the start, they made the entire process seamless. One of ICG’s greatest strengths is their flexibility – they truly allowed us to make the home exactly what we wanted. We are very pleased with the quality of construction and custom details, and we would absolutely recommend ICG Homes.”
Bob Glickman
“The lot we really wanted had an ICG sign on it, so we contacted Mike, selected our perfect plan from their website, and proceeded to a contract. We had built multiple houses in the past, so we knew exactly what we wanted this time. Mike, Don, and Phil were agreeable to all our requests (even the oddball ones), and gave great advice on many options and details. Stacey and Liz could not have been more helpful during selections. It is said that the house building process is a series of compromises, but not in our case. The ICG team went out of their way to make sure we were happy with the results, from start to finish, and that is an understatement. Honestly, there is not one change we would make to our new home. They got it right.”
Jack & Beverly Lowdon
“ICG Homes is a top-tier builder that consistently delivers exceptional results. Their team is professional, knowledgeable, and committed to crafting high-quality homes at every price point. With a presence in multiple locations around the Triangle, they serve as a valuable resource for relocating clients, offering insight into what can be built and at what price range. If buyers have specific needs, ICG works closely with them to explore options and find the perfect match. Buyers can trust ICG Homes to bring their vision to life with expertise and care.”
Laurie Evans, The Jim Allen Group, Coldwell Banker Howard Perry and Walston
“ICG Homes made our home-building experience smooth and enjoyable from start to finish. We first learned about them while visiting the Westfall community in Chapel Hill, where we heard great things about their work. Their extensive portfolio of floor plans, positive online reviews, and an excellent initial meeting with Ryan made our decision easy. Throughout the process, from selecting and customizing our plan to finalizing interior and exterior details, the ICG team was professional, efficient, and collaborative, as well as friendly and personable. Their experience and commitment to quality were evident at every stage, and we always felt confident that they stood behind their work. We couldn’t be happier with our home and highly recommend ICG Homes to anyone looking for a builder who is easy to work with, knowledgeable, and trustworthy.”
Michael & Jacqueline Romant
“I truly enjoy working with and representing ICG Homes. Their level of professionalism and care that goes into their work is always very clear and fun to work beside. I feel ICG excels in their craftsmanship and communication. I have found that they go above and beyond handling communication with brokers and clients. I’ve been a part of many “after hours” zoom calls/phone calls/texts with many different members of the team. They set themselves apart from other builders by making themselves more accessible to brokers and clients. I will and do absolutely recommend ICG Homes to future buyers!”
Sydney Stumpo, The Jim Allen Group, Coldwell Banker Howard Perry and Walston
“As a broker, I’ve had the pleasure of working with ICG Homes on numerous pre-sales, and they continue to stand out as a conscientious, quality builder in the area. What sets them apart is their commitment to adding real value to their homes, ensuring buyers receive more for their investment. ICG’s willingness to collaborate with buyers to craft their dream home within budget is exceptional. Their knowledge of home building is second to none, and they make the process seamless with open communication, quick response times, and multiple points of contact for clients. They are always on top of things, handling concerns efficiently and professionally. I confidently recommend ICG Homes every day.”
Tom Bohr, The Jim Allen Group, Coldwell Banker Howard Perry and Walston
“We discovered ICG Homes through a home buying site and instantly fell in love with one of their available homes. The custom-built look and high-quality craftsmanship set ICG apart from other builders and the home buying process with ICG was seamless. The team was incredibly responsive and the administrative staff was always helpful. Mark, the builder, was especially professional, kind, and willing to assist with any post-closing needs. ICG’s ability to create a home that is both aesthetically stunning and highly functional for a family’s needs is a true strength. The level of luxury in our home, from the flooring and fixtures to the detailed trim and tray ceilings, adds an undeniable sense of comfort and style. We highly recommend ICG Homes to anyone looking for a beautifully designed, well-crafted home backed by outstanding customer service!”
Jonathan & Christopher Arteza-Acosta
“We first learned about ICG Homes through our Realtor, and we were drawn to their work after touring a home they had built. We wanted to replicate that home with some minor adjustments. Our experience with ICG was a full-scale process, from selecting an excellent lot and floor plan to modifying the design and making custom selections. The team was incredibly easy to work with – We thoroughly enjoyed working with Don and we appreciated the engagement and attentiveness of our site supervisor, Mark. They did a fantastic job addressing our questions and ensuring that our home was built to our expectations, and they were very accommodating when it came to floor plan modifications, providing accurate quotes, and guidance throughout the process. We are very satisfied with the construction quality of our home. While there were a few minor glitches during the design and selection process, Mark was always willing to work with us to make any necessary adjustments. Overall, we had a great experience with ICG and would absolutely recommend them to other homebuyers. We would even build with them again in the future!”
Peter & Theresa Dyke
“I have had the pleasure of working as a seller’s agent for ICG Homes in Montvale for the past four years, and I can confidently say they are an exceptional builder. ICG truly listens to the needs of the changing market, creating thoughtful plans and architecture that resonate with buyers. Their commitment to quality and craftsmanship is unwavering, using only the highest quality materials. Most importantly, they stand behind their work, taking excellent care of their clients with responsiveness, efficiency, and a dedication to addressing questions. It’s always a privilege to represent a builder that prioritizes both excellence and client satisfaction.”
Lynda Edwards, Builder Representative, HPW New Homes & Land
“Building a custom home is a significant undertaking, but working with ICG Homes and Ryan Perry made the process seamless and rewarding. From the start, Ryan’s professionalism, clear communication, and patience ensured that every stage—from lot selection to final finishes—was well-managed and stress-free. He not only helped us bring our Instagram-inspired vision to life but also provided thoughtful, cost-conscious solutions to achieve the high-end design we wanted without unnecessary expense.
Beyond delivering exceptional craftsmanship, Ryan’s commitment to customer satisfaction and long-term support truly sets him apart. His subcontractors consistently speak highly of his leadership, and that level of respect is reflected in the quality of their work. Even after moving in, Ryan and his team have remained responsive and proactive, ensuring that any needs are addressed promptly. A home is never truly “finished,” and knowing we have a builder who stands behind their work long after the project is complete gives us confidence and peace of mind.
We chose ICG Homes for their outstanding reputation, attention to detail, and client-focused approach, and they exceeded our expectations in every way. If you’re looking for a builder who not only creates beautiful, well-crafted homes but also stands by them long after move-in day, we highly recommend Ryan Perry and ICG Homes.”
Neil Kheterpal
“As owners of a real estate firm, we’ve had several past clients build their homes with ICG, and it’s easy to see why they came so highly recommended. From the start, Ryan was realistic with price expectations and offered competitive pricing, which made us feel confident we’d get the most house for our money. Our journey with ICG began when we found the perfect lot and contacted them to handle everything – from permits to final warranty work. Despite the quickly changing, yet slow-moving conditions during the COVID years, ICG was an incredible partner. They were fair, reasonable, and creative in addressing the unique challenges of that market, drawing on their extensive experience and the large volume of homes they’ve built to anticipate and navigate potential issues.
Their subcontractors were excellent, and ICG struck a perfect balance between high quality and economy, delivering a high-end home at a great price. Touring over a dozen ICG homes before going under contract allowed us to see their craftsmanship firsthand. We upgraded finishes that were important to us and customized the design to fit our specific needs, and they were more than willing to accommodate our vision. Building with ICG was a smooth and rewarding process, and we’ve since recommended them to others.”
Jen Spencer
“We built our prior home so we knew what to expect when building a home. It is not an easy task for everyone involved since timely communication and no supply issues are critical. From the beginning, our contact Don Fraley kept us up to date from choosing a Lot to construction completion and move in. Ryan Perry, ICG CEO, took my calls in the process and always was available in the process. The BIG SECRET that ICG has is their “White Glove” service to get the last 5% completed and punch list items corrected the right way by “White Glove” CHIP HAVER. Chip made things right no matter how small the issue. ICG is fortunate have such a secret weapon unlike any other builder in this market. A true and proud craftsman he is. Thank you, Chip! Greatest sub-contractors were Jonathan Cooper of Cooper Carpentry (impeccable), Ludwig Balbuena of The Alpha and Omega Electric Company and Baylee Bridgland of Huntscapes Landscaping!! Thank you also to Tony Walton who stayed on top of the punchlist completion. It is a beautiful ICG home that we are delighted to own. Our next home will be built by ICG. I highly recommend Ryan Perry for such.”
Matt Ochalski
“We bought a home that ICG built for the Parade of Homes in Wake Forest’s Stonewater. The layout was exactly what we were looking for as a family with two young children. Upon moving in, we had several items on our warranty list that were properly fixed without question. The most impressive experience was with our driveway, which was several years past warranty, but ICG came to our home, acknowledged it wasn’t a fault of ours, and fixed it with zero pushback or debate. It really was a tremendous experience and top-notch customer service. The strengths of ICG Homes are their customer support and care for their homeowners. There isn’t a day that goes by that we don’t look at our home and smile. The layout and design of our home are 100% perfect for our family, and we couldn’t be happier. We would absolutely recommend ICG Homes. Their attention to detail during the construction phase is impressive, but the service and commitment to please their customers after the sale has been the most impressive and rewarding experience. We can’t thank them enough for making things so easy on us and for giving our family a home we are all proud of and love coming home to.”
Brian Gilreath
“As someone in the construction industry myself, I was already familiar with ICG Homes. My wife and I chose ICG because of the quality of their builds and their meticulous attention to detail in every part of the home. From the moment we toured the house, we were impressed. The sales manager was very kind and helpful, answering all of our questions thoroughly. The townhome was already completed, which made the process extremely easy. Working with the ICG team was a breeze, and Hunter was super helpful during the walkthrough, addressing every question we had. The entire company is very organized, with everyone so willing to help and genuinely caring about delivering a good product. We’re extremely happy with our new home and would 100% recommend ICG Homes to anyone looking for a quality build.”
Jake & Abigail Bagaasen
“We’ve been in Raleigh for five years, initially starting out in a small townhome. As our family grew, we began searching for a larger, more suitable home. While researching builders, we learned about ICG Homes in the Sanctuary neighborhood. From the moment we discovered them, ICG stood out and became our top choice. Their work was exceptional, and in speaking with home owners, we found they only had good things to say about their ICG homes. Upon exploring other options, we noticed that some homes by other builders appeared hastily put together without great attention to detail. Homes by ICG, however, stood out among the rest. When we selected our home, everything was complete and move-in ready. Working with the team at ICG has been a pleasure. The process was organized from the beginning, and they provided us with a packet of who to contact for each specific need. As someone who thrives on clear communication and organization, they provided all the tools needed. One of the many strengths of ICG Homes is their extreme organization and structured approach. Each person on the team has a specific role, and everyone is well-connected and in communication with one another. They were very accessible and their response times were efficient whenever we reached out. They showed a genuine desire to make everything right. We are very pleased with our home’s construction, design, and custom details, which is exactly why we chose ICG, as we are very detail-oriented people. The flow of the home is phenomenal for our large family of four kids; we love the layout, as well as the excellent quality and attention to detail. We would absolutely recommend ICG Homes to anyone looking for a quality home builder in the Raleigh area!”
Doug & Courtney
“During my home search, I was pleased when my Realtor showed me a completed home by ICG in Fuquay-Varina’s Serenity. I was familiar with the ICG name from seeing their signage while visiting Chapel Ridge in Pittsboro. I chose the home in Serenity for its design and high quality construction. Both the office staff and field superintendent were very proactive and responsive as we completed the original pre-closing inspection, final inspection, and closing. I found that their family attitude and size allows them to not lose sight of their clients. It is evident that ICG Homes pays attention to details – My home’s finishes are top notch. I would recommend ICG to my friends and family members!”
Michael Roeder
“We love our ICG home and would use them again in a heartbeat. I loved the process and was reassured of the quality when our inspector found zero issues and kept saying how impressive the build was. If you need a builder, you would be hard pressed to find one better than ICG Homes.”
Bret Gregory
“My husband and I have had the pleasure of building not one, but two homes with ICG! Our desire to move from Ohio and relocate near our daughter lead us to search for properties in the Wake Forest area. I contacted ICG after seeing a sign in the Waterstone community, and was thrilled to reach Ryan Perry on a Saturday! He agreed to meet with us and we selected a lot in that neighborhood.
The home that ICG built for us exceeded our expectations. Everything about the house was perfect. In fact, it was almost impossible for us to find anything for the punch list. Attention to detail is a high priority for this builder.
Our desire for a different setting eventually lead us to ICG once again. Ryan showed us lots that he had available in Prescott Manor and soon the custom build process started. We now have another incredible ICG home!
We truly appreciated Ryan’s honesty, integrity and professionalism. He has a desire to make sure that his clients are 100% satisfied. Not only is Ryan easy to work with, but his staff is outstanding as well. From the sub contractors to the project managers, we knew we were in good hands. A big thank you to Jim and Joe- both individuals were on site daily. They worked tirelessly to make a house a home. Stacey from the design team was a huge help and was incredibly patient with me throughout the entire process. Chip and Tony are fabulous on the warranty items and have great pride in seeing any issues resolved.
The results speak for themselves. Both of the homes we built with ICG are exceptional. Friends and family echo this sentiment. We couldn’t be happier and absolutely recommend ICG Homes!”
Karen Zimmerman
“From start to finish, our custom home building experience with ICG Homes has been nothing short of exceptional! We had the pleasure of working with Ryan who was not only highly skilled but also incredibly communicative throughout the entire process. His attention to detail and commitment to ensuring our vision became a reality was truly commendable.
The craftsmanship and attention to detail that went into our home are evident in every corner. Our home turned out even more beautiful than we could have imagined. The ICG Homes team’s commitment to excellence is truly unmatched.
Another standout was Phil, who oversaw the project and managed any last-minute changes with ease. Phil’s expertise and friendly demeanor made us feel at ease throughout the construction process. His ability to handle unexpected challenges with efficiency and professionalism was truly remarkable.
Not only did ICG Homes deliver outstanding craftsmanship, but they also ensured that the building process was smooth and stress-free for us as homeowners. They maintained open lines of communication, promptly addressing any concerns or questions that arose. We always felt valued and involved in every step of the project.
If you’re looking for a custom home builder that goes above and beyond, we wholeheartedly recommend ICG Homes. Ryan and his team have proven themselves to be not just industry professionals, but also passionate individuals who genuinely care about creating dream homes for their clients. Thank you, ICG Homes, for making our dream home a reality!”
Hassan Mohamed
“ICG builds a truly beautiful, high quality home. My clients are so happy! For those who want to custom build, the clear and professional guidance from ICG helps make the move from lot choice all the way through to being handed the keys to the house of your dreams, a clear path and an enjoyable process. Whether buying a spec home fashioned from ICG’s knowledge of ‘best practices,’ or designing their own, my buyers love ICG Homes!”
Jodi Washburn Broker, Chapel Ridge Realty World
“We just wanted to send you a quick note about how wonderful John Benson has been to work with over the past year constructing our home.
He has been fantastic at communicating with us throughout the entire process. He has kept us informed and provided updates along the way. He answers any questions that we might have very timely.
We only have positive things to say about John and ICG Homes. We are so appreciative of everything. Thank you very much!!”
John and Julie Setlak
“While exploring Wake Forest’s Prescott Manor, we really liked one of ICG’s lots. We viewed other homes in the area that they had built and were impressed with their quality and pricing. During this process, we also found their website to be a very helpful source of information. At first, my husband and I did not want to build a house because we thought it would be so frustrating, but ICG Homes has such an amazing team and they made the process really easy. They were very willing to meet our needs/wants and they took the time to listen to what was important to us, making our design truly unique to us. Mike was very patient with us throughout and would quickly respond to any questions/concerns we had. And Stacey was incredible as she helped us design our home beautifully to fit our style. My husband and I definitely do not have that design ability and she made it so easy for us to achieve just the right look for our new house. We could not be any happier and have received so many compliments on our home. The details are incredible throughout! I would definitely build another home with them and I would highly recommend ICG Homes to potential buyers. Their houses are not only beautiful, but ICG excels in offering designs for everyday living. Plus, their costs were unbeatable.”
Kasey Savage
“In looking for a place to retire, we wanted to check out areas in North Carolina since we have family nearby. When my husband and I visited Chapel Ridge, we knew that it was where we wanted to live! We asked our realtor to see what was available and she showed us a property under construction. We found out that the builders were ICG Homes. Since we were from California, we were unfamiliar with any of the builders in North Carolina. So, we wanted to visit a finished property of theirs so we could see the quality of their craftsmanship. We were very pleased. Their attention to detail was evident as we walked through the home. The home was beautiful and many things that we liked were already “included” and considered standard.
The lot we purchased hadn’t begun construction yet but the review process by the ARB had begun. In our case, the floor plan and color palette was already chosen. Luckily, we were very happy with the selections! Even though we didn’t get to choose the exterior colors, we got to choose everything else and make changes to the home so that it could be uniquely ours. We switched out the windows in the Master bedroom and added sliding glass doors and an extra patio off the bedroom. We also added slate to the front porch and closed off the kitchen door to give us more upper/lower cabinets. We also added a decorative wood beam in the family room and switched the ceiling fan to a chandelier. It was no problem! ICG was very flexible with us and helped us get exactly what we wanted. The one challenge we faced was that we were doing all of this from California! Luckily, we were able to visit NC in September to choose lighting, floors, paint, cabinets, etc. and got to meet with the contractor in November and February. Those were very helpful visits and they were more than happy to meet with us and go over everything. We asked lots of questions because it was our first time building a house! We never felt rushed. They took their time with us and made sure we were happy with the decisions.
The design of the homes on the ICG website are all lovely. They definitely do quality work and offer a variety of floorplans to satisfy any buyer! We liked that the outside designs included a metal roof accent and a variety of textures (siding, bricks, and shingles). And that the finished home included landscaping! That’s not included in new homes in California… that’s all above and beyond the cost of the home! So for us, that was a pleasant surprise. We also had a couple other surprises… we got to configure all the closets in the house to our specifications and found out that the upstairs Bonus room had built-in shelves and a bench seat! It’s a really nice feature.
We found everyone at ICG Homes and the Home Center to be helpful, flexible, and kind. I loved working with Emily and Stacey at the Home Center. We had a marathon day picking interior/exterior lights, paint, granite, tile, etc. with Stacey back in September. Even when I second guessed myself and wanted to switch to a different color or tile, all I had to do was contact them and they were able to make the changes. They offered opinions that were very helpful, too. When our flooring was discontinued, Emily FaceTimed with us so that we could see the other choices that were available. We appreciated that since we were out of state. John and Mike were great, too. They worked with us and helped us get the home we wanted.
I think their strength is that they really do want the buyers to “make it their own.” As such, they tried hard to accommodate our changes and get costs back to us in a timely manner.
We are thrilled with our home. I never thought we’d live in such a beautiful place. The design of the home, from inside to outside, is truly lovely. It’s warm and inviting… it feels like home. We also love all the custom details. I would definitely recommend ICG Homes to anyone.”
Trish Boughter
“ICG Homes was recommended to us by our Realtor. Two things attracted us to ICG… They build beautiful homes and we felt that the price for the value was a good fit for us. They have a good selection of plans to use as a starting off point and they were willing to explain not just the custom construction process, but different financing options available as well. They truly partnered with us. We knew the neighborhood we wanted, but not necessarily the lot. Ryan walked the different lots with us and pointed out different pros/cons of each. We very much appreciated that customer focus. Throughout the process we were in constant contact with different members of the ICG team. Everyone made sure we were a top priority even though we knew they were working on multiple homes. We primarily interfaced with Don, Stacey, and Jim. Each of them was wonderful to work with. Stacey in particular needs special recognition for going above and beyond. 2020 was a difficult year with materials and delays due to the COVID-19 pandemic. Stacey took all of that into consideration and helped us navigate the process and any challenges. She was our trusted partner and provided us design suggestions that really made our home special. Things we never dreamed of became a reality. We learned a lot and enjoyed every step of the way, which is a true testament to the people at ICG. They want their customers to love their homes and they have created a process that is easy to understand. We never felt pressured. We are very confident in the quality of our home. From the foundation to the roof, we watched every step of the way. When building a custom home, you can get exactly what you want, and with some builders you have to pay an arm-and-a-leg. However, with ICG Homes, we always felt that the process was fair and they were willing to find alternatives when we were priced out of different ideas. When we were nearing our move in date, we contracted a home inspector, who as our Realtor put it, “was the most detail oriented inspector she knew.” As I followed the inspector around the house, I was continuously reassured by his statements on the high quality of framing, siding, plumbing, insulation, drywall, painting, and finishes. “You don’t see quality like this every day” is a wonderful thing to hear when you’re paying someone to find things wrong. We were able to build our dream home with ICG. We love our design and customizations. We would absolutely, in a heartbeat, recommend ICG Homes!”
Bret and Kristen Gregory
“Just wanted to let you know how much we appreciate all you have done to get us the house of our dreams. Everything has been awesome since we have moved in, and we are really enjoying the amenities and extra space! It is such a nice place, and we appreciate the attention to detail. We also appreciate all of the help guiding us along the way. The process of building a house is always stressful, but ICG Homes made it as smooth of a process as possible. Thanks again, and next time you are in the area please come by and see us!”
Alfie Wheeler
