“From start to finish, our custom home building experience with ICG Homes has been nothing short of exceptional! We had the pleasure of working with Ryan who was not only highly skilled but also incredibly communicative throughout the entire process. His attention to detail and commitment to ensuring our vision became a reality was truly commendable.
The craftsmanship and attention to detail that went into our home are evident in every corner. Our home turned out even more beautiful than we could have imagined. The ICG Homes team’s commitment to excellence is truly unmatched.
Another standout was Phil, who oversaw the project and managed any last-minute changes with ease. Phil’s expertise and friendly demeanor made us feel at ease throughout the construction process. His ability to handle unexpected challenges with efficiency and professionalism was truly remarkable.
Not only did ICG Homes deliver outstanding craftsmanship, but they also ensured that the building process was smooth and stress-free for us as homeowners. They maintained open lines of communication, promptly addressing any concerns or questions that arose. We always felt valued and involved in every step of the project.
If you’re looking for a custom home builder that goes above and beyond, we wholeheartedly recommend ICG Homes. Ryan and his team have proven themselves to be not just industry professionals, but also passionate individuals who genuinely care about creating dream homes for their clients. Thank you, ICG Homes, for making our dream home a reality!”
“ICG builds a truly beautiful, high quality home. My clients are so happy! For those who want to custom build, the clear and professional guidance from ICG helps make the move from lot choice all the way through to being handed the keys to the house of your dreams, a clear path and an enjoyable process. Whether buying a spec home fashioned from ICG’s knowledge of ‘best practices,’ or designing their own, my buyers love ICG Homes!
Jodi Washburn Broker, Chapel Ridge Realty World
We just wanted to send you a quick note about how wonderful John Benson has been to work with over the past year constructing our home.
He has been fantastic at communicating with us throughout the entire process. He has kept us informed and provided updates along the way. He answers any questions that we might have very timely.
We only have positive things to say about John and ICG Homes. We are so appreciative of everything. Thank you very much!!”
John and Julie Setlak
“While exploring Wake Forest’s Prescott Manor, we really liked one of ICG’s lots. We viewed other homes in the area that they had built and were impressed with their quality and pricing. During this process, we also found their website to be a very helpful source of information. At first, my husband and I did not want to build a house because we thought it would be so frustrating, but ICG Homes has such an amazing team and they made the process really easy. They were very willing to meet our needs/wants and they took the time to listen to what was important to us, making our design truly unique to us. Mike was very patient with us throughout and would quickly respond to any questions/concerns we had. And Stacey was incredible as she helped us design our home beautifully to fit our style. My husband and I definitely do not have that design ability and she made it so easy for us to achieve just the right look for our new house. We could not be any happier and have received so many compliments on our home. The details are incredible throughout! I would definitely build another home with them and I would highly recommend ICG Homes to potential buyers. Their houses are not only beautiful, but ICG excels in offering designs for everyday living. Plus, their costs were unbeatable.”
“In looking for a place to retire, we wanted to check out areas in North Carolina since we have family nearby. When my husband and I visited Chapel Ridge, we knew that it was where we wanted to live! We asked our realtor to see what was available and she showed us a property under construction. We found out that the builders were ICG Homes. Since we were from California, we were unfamiliar with any of the builders in North Carolina. So, we wanted to visit a finished property of theirs so we could see the quality of their craftsmanship. We were very pleased. Their attention to detail was evident as we walked through the home. The home was beautiful and many things that we liked were already “included” and considered standard.
The lot we purchased hadn’t begun construction yet but the review process by the ARB had begun. In our case, the floor plan and color palette was already chosen. Luckily, we were very happy with the selections! Even though we didn’t get to choose the exterior colors, we got to choose everything else and make changes to the home so that it could be uniquely ours. We switched out the windows in the Master bedroom and added sliding glass doors and an extra patio off the bedroom. We also added slate to the front porch and closed off the kitchen door to give us more upper/lower cabinets. We also added a decorative wood beam in the family room and switched the ceiling fan to a chandelier. It was no problem! ICG was very flexible with us and helped us get exactly what we wanted. The one challenge we faced was that we were doing all of this from California! Luckily, we were able to visit NC in September to choose lighting, floors, paint, cabinets, etc. and got to meet with the contractor in November and February. Those were very helpful visits and they were more than happy to meet with us and go over everything. We asked lots of questions because it was our first time building a house! We never felt rushed. They took their time with us and made sure we were happy with the decisions.
The design of the homes on the ICG website are all lovely. They definitely do quality work and offer a variety of floorplans to satisfy any buyer! We liked that the outside designs included a metal roof accent and a variety of textures (siding, bricks, and shingles). And that the finished home included landscaping! That’s not included in new homes in California… that’s all above and beyond the cost of the home! So for us, that was a pleasant surprise. We also had a couple other surprises… we got to configure all the closets in the house to our specifications and found out that the upstairs Bonus room had built-in shelves and a bench seat! It’s a really nice feature.
We found everyone at ICG Homes and the Home Center to be helpful, flexible, and kind. I loved working with Emily and Stacey at the Home Center. We had a marathon day picking interior/exterior lights, paint, granite, tile, etc. with Stacey back in September. Even when I second guessed myself and wanted to switch to a different color or tile, all I had to do was contact them and they were able to make the changes. They offered opinions that were very helpful, too. When our flooring was discontinued, Emily FaceTimed with us so that we could see the other choices that were available. We appreciated that since we were out of state. John and Mike were great, too. They worked with us and helped us get the home we wanted.
I think their strength is that they really do want the buyers to “make it their own.” As such, they tried hard to accommodate our changes and get costs back to us in a timely manner.
We are thrilled with our home. I never thought we’d live in such a beautiful place. The design of the home, from inside to outside, is truly lovely. It’s warm and inviting… it feels like home. We also love all the custom details. I would definitely recommend ICG Homes to anyone.”
“ICG Homes was recommended to us by our Realtor. Two things attracted us to ICG… They build beautiful homes and we felt that the price for the value was a good fit for us. They have a good selection of plans to use as a starting off point and they were willing to explain not just the custom construction process, but different financing options available as well. They truly partnered with us. We knew the neighborhood we wanted, but not necessarily the lot. Ryan walked the different lots with us and pointed out different pros/cons of each. We very much appreciated that customer focus. Throughout the process we were in constant contact with different members of the ICG team. Everyone made sure we were a top priority even though we knew they were working on multiple homes. We primarily interfaced with Don, Stacey, and Jim. Each of them was wonderful to work with. Stacey in particular needs special recognition for going above and beyond. 2020 was a difficult year with materials and delays due to the COVID-19 pandemic. Stacey took all of that into consideration and helped us navigate the process and any challenges. She was our trusted partner and provided us design suggestions that really made our home special. Things we never dreamed of became a reality. We learned a lot and enjoyed every step of the way, which is a true testament to the people at ICG. They want their customers to love their homes and they have created a process that is easy to understand. We never felt pressured. We are very confident in the quality of our home. From the foundation to the roof, we watched every step of the way. When building a custom home, you can get exactly what you want, and with some builders you have to pay an arm-and-a-leg. However, with ICG Homes, we always felt that the process was fair and they were willing to find alternatives when we were priced out of different ideas. When we were nearing our move in date, we contracted a home inspector, who as our Realtor put it, “was the most detail oriented inspector she knew.” As I followed the inspector around the house, I was continuously reassured by his statements on the high quality of framing, siding, plumbing, insulation, drywall, painting, and finishes. “You don’t see quality like this every day” is a wonderful thing to hear when you’re paying someone to find things wrong. We were able to build our dream home with ICG. We love our design and customizations. We would absolutely, in a heartbeat, recommend ICG Homes!”
Bret and Kristen Gregory
“Just wanted to let you know how much we appreciate all you have done to get us the house of our dreams. Everything has been awesome since we have moved in, and we are really enjoying the amenities and extra space! It is such a nice place, and we appreciate the attention to detail. We also appreciate all of the help guiding us along the way. The process of building a house is always stressful, but ICG Homes made it as smooth of a process as possible. Thanks again, and next time you are in the area please come by and see us!”